Before you schedule generator service, you may want to know what maintenance covers, whether we work on your brand, what a fault code means, and when post-outage service matters. Here are straight answers.
How often should a standby generator be serviced?
Most residential standby generators need scheduled service at least once a year. Runtime matters too. A long outage can bring the next oil, filter, or inspection interval forward quickly. We check the manufacturer, model, engine, hours, and service history so your generator gets the maintenance it is actually due for.
Does the weekly exercise cycle prove the generator is ready?
No. Exercise proves the engine can start and run under that programmed cycle. It does not always prove the automatic transfer switch will move the house to generator power or that the generator will carry the loads you expect during an outage. That is why real generator service looks beyond the weekly sound in the yard.
What does Dave's service during generator maintenance?
We service the engine to the model's requirements and check the systems that determine whether the generator will start and keep running. That includes the battery and charger, terminals, airflow, enclosure, controls, fault history, visible fuel concerns, leaks, and functional operation. The exact parts and intervals follow your generator, not a generic tune-up sheet.
Why will a standby generator crank but not start?
A cranking generator may have a fuel-delivery problem, ignition failure, controller lockout, low-fluid condition, damaged wiring, sensor problem, or another engine or control fault. We use the fault history and operating symptoms to find the failure instead of clearing the screen and hoping it starts next time.
Why is my generator showing a fault code?
The controller is telling you the generator stopped or detected a condition it could not ignore. Codes may point toward overcrank, low oil pressure, battery or charger trouble, speed, voltage, frequency, or a control problem. Write down the code and call us before repeatedly resetting it. The code starts the investigation. It does not finish the repair.
Does Dave's service Generac and Cummins generators?
Yes. We maintain and repair Generac and Cummins residential standby systems, and Dave's is an authorized Cummins generator dealer. The model, age, warranty status, parts availability, and exact failure determine the repair path, but you are not limited to calling us only for equipment we installed.
Does maintenance help protect the generator warranty?
Documented maintenance can be important when a manufacturer reviews a warranty claim. It also gives us a service history when a fault appears. Warranty coverage still depends on the manufacturer, registration, model, failed part, and terms. We keep the maintenance clear without pretending every future repair will be covered.
What should I do if the generator does not start during an outage?
Write down the controller message or fault code and call Dave's. You can confirm the generator was not intentionally left in OFF mode, but do not open energized equipment or keep forcing resets. Repeated attempts can erase useful information and will not fix a fuel, battery, control, engine, or transfer problem.
Should a generator be serviced after a long outage?
Yes, especially when it ran for many hours or reached a manufacturer service interval. Extended operation can make oil, filters, fluid levels, leaks, battery charging, airflow, and fault history immediately relevant. Schedule post-outage service before the next storm so the generator is not left sitting with maintenance already due.
Do you service the automatic transfer switch too?
Yes. The transfer switch is part of the backup-power system. It controls the move from utility power to generator power and back again. We address transfer complaints and perform the functional checks appropriate to the service. Internal energized work stays in the hands of qualified technicians.